FAQ
What Size Should I Choose?
Our apparel is unisex and fits true to size. However, if you prefer a looser or cozier fit, I suggest sizing up.
Do You Ship Internationally?
Yes, we offer worldwide shipping! Please note that you might incur additional duty or customs fees depending on your location. Check with your local customs office for more details, as we are not responsible for these charges.
When Will My Order Ship?
Orders are shipped within 2-3 business days. However, during major launches or restocks, please allow up to 14 business days for your order to be dispatched.
How Can I Track My Order?
After placing your order, you'll receive an email confirmation with your order number. Once your order has shipped, you’ll receive tracking information. Please allow a few days for tracking details to update.
Can I Modify or Cancel My Order?
Once an order is placed, it cannot be changed or cancelled, including adjustments to items or personal details. Please double-check your size, colour, and shipping address before finalizing your order.
What If My Order Is Returned Due to an Incorrect Address?
If an order is returned due to an incorrect address, you'll receive a refund in the form of a gift card, minus the shipping cost and a $5 processing fee.
What Is Your Return & Exchange Policy?
We do not accept returns or exchanges due to our limited inventory. If there’s an issue with your order, please email saltsunsea1@gmail.com within 10 days of delivery, and we’ll address any concerns.